At Gigapay, we want customers to feel confident about our work. If a service request cannot be completed as agreed, we offer refunds or credits based on the specific scope and timeline.
Refunds are reviewed on a case-by-case basis. Please contact us directly so we can discuss your situation and provide the best possible solution.
How refunds work
- Request a refund within 7 days of service delivery for eligible issues.
- Provide clear details about the problem so we can evaluate and respond quickly.
- Once approved, refunds are issued using the original payment method where possible.
